Get fresh insights into 16 global BPO and CX outsourcing locations with our latest interactive Confidence Index.

Categorized Confidence: Find out what 220+ CX and BPO leaders think about global labor markets, infrastructure, safety, political and economic stability, commercial property, and BPO ecosystems around the world.

Language Insights: See how respondents feel about language education quality and the availability of multilingual talent in each country.

Confidence Profiles: Exclusive location-based Q&As with industry leaders at TaskUs, Altius Inspiro, UnifyCX, Alliance BPO Services, Amplify5, eNable Outsourcing, and Contax360.​

Produced by Off Mute Media and Ryan Strategic Advisory, the Offshore CX Confidence Index 2025 is essential reading for decision-makers with an interest in global BPO trends.

Read the free interactive report here.