Operational confidence metrics from 187 country managers at 153 BPO companies in 17 popular delivery points.

First-hand insights from Belize, Kenya, Jamaica, Czech Republic, Guatemala, Colombia, Egypt, Honduras, Philippines, India, Mexico, Serbia, Kosovo, Poland, Romania, Dominican Republic, and South Africa.

Covers local labor markets, infrastructure, commercial property, BPO ecosystems, public safety, and political and economic stability.

Produced by Off Mute Media and Ryan Strategic Advisory, the Offshore BPO Confidence Index 2023 is essential reading for decision-makers with an interest in global BPO trends.

Read the free interactive report here.